HCL Connections Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Under Consideration
Categories 02. Communities
Created by Guest
Created on Apr 19, 2019

RELATED IDEAS

Resend community email in the event of SMTP error

According to RFC 821 4.2.2/4.3 (https://tools.ietf.org/html/rfc821#section-1), when a successfull connection is opened between client and server but an SMTP service is unavailable, the server responds with a "421 Service unavailable" response instead of a "220 service ready" SMTP response. Testing this feature, we discovered that News servers, in sending community emails specifically (I have not tested other forms of email), do not attempt a resend of the email if the Server sends a 421 response. Please clarify if this is a known issue, and if you are able to replicate. We would expect that the News server would attempt to resend the email in an appropriate timeframe.

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