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Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Future Consideration
Created by Guest
Created on Jun 6, 2019

IBM Connections Customizer not working with IBM Mail Verse and IBM Connections Engagement Center

Steps to reproduce:
1. Get the "Link to file" of a community file
2. Put that file into an email
3. Open that file with Mail Verse
4. Open the file and verify if customizer modifications or visual update (aka Periscope) are loaded which will not be the case

Upon further investigation, the scenario is occurring because Verse has a click handler that intercepts the request for the file and renders the file viewer, without triggering a network request to /communities/. Thus the request is not going through the mw-proxy. In iNotes, a new page is open to the community and then the viewer is invoked by which time the customization is loaded.

We request the behavior of Verse and ICEC  to be changed to address the scenario described above.

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  • Guest
    Jun 7, 2019

    This is a must as this is a bug and not an ehnahcemen request. IBM Verse and IBM Connections in combination with the Customizer does not work correct!