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Status Needs Clarification
Created by Guest
Created on Nov 4, 2019

Fix second scroll bar created in wiki pages

Since HCL doesn't consider this as bug for whatever reason, I just copied it here in the hope they'll at least care more on this platform:

We noticed that Wiki pages after a certain length got a second scrollbar on the right side (see screenshot I attach after submitting the ticket). This is NOT from the browser. I see the position as a bug because there is (wasted) space between the scroll bar and the end of the browser-window.

This occurs on a certain width, for me it's a standard full hd screen. So I assume the waste of space is even larger on higher resultions like WQHD or 4k.

Response from Support:

We were able reproduce the problem as my screen resolution is high enough to widen the browser beyond the maximum currently available for Wikis. When that point is reached, the scrollbar remains to the right side of the Wiki content and not the right side of the browser window. This is expected behavior in this scenario. You may need to open an enhancement request to have development consider changing it. Below is the link for the enhancement ideas.

https://connections.ideas.aha.io/ideas

Thank you.

  • Attach files
  • Admin
    Rene Schimmer
    Reply
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    May 12, 2021

    We have just tried this on Chrome and Safari on a Connections 7 server and do NOT observe this behaoviour. There is only one scroll bar on the far right side of the brwoser window. We tested with multiple windows sizes (up to very large) and the scrollbar always stayed on the right.

    Do you still observe this and if yes, on what version of Connections?

  • Guest
    Reply
    |
    Nov 15, 2019

    Users are complaining about this a lot, it looks like pages from 1998 and sometimes a third scrollbar from the browser shows up