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Change Community catalog view logic for "recent updates" to show updates rather than all reads

The Trending with My Company view shows the number of "recent updates" for each community.  This number is the total number of all events reflected in the ElasticSearch index for each community over the last 7 days.  This includes visits and other reads.  This number does not reflect "updates".  It should only show actual updates to the community.

  • Guest
  • Dec 6 2019
  • Future Consideration
  • Attach files
  • Guest commented
    9 Jan, 2020 06:27pm

    It's better but what then is the difference between the trending view and the last updated view...

  • Admin
    Rene Schimmer commented
    8 Jan, 2020 10:02pm

    Hey Kenny, I chatted with Fuyi and I understant a bit better now. On the Community card today it states the number of updates, but there is no indication on how many Views were generated.

    In an extreme case you could have a public Community with only 30 members, one of which is an Exec who posts a blog and then all 10,000 employess in that unit read the blog, generating tens of thousands of views, thereby pushing this Community to the top, eventhough it only has 30 members and a handful of updates.

    How about in addition the the number of updates, we also show the number of views, but leave the sort order as is?

  • Guest commented
    8 Jan, 2020 08:29pm

    Rene - no ... this page attached.  we were told by support that Views of the page result in the community being displayed as recently update.... The trending comment I understand and agree with.. but Recently Updated should be just that...

  • Admin
    Rene Schimmer commented
    8 Jan, 2020 08:11pm

    "Trending" implies that the topic is being viewed, commented on, etc. so visits and reads should factor in. I agree that "Recent Updates" could be interpreted more as changes being made. I assume you are referring to the Community page called "Recent Updates", right? It would be a simple excercise to rename this page via cusomizer.

  • Guest commented
    6 Dec, 2019 03:43pm

    this change is really a Must DO... How can 'READS' be considered as UPDATES.....very misleading information....