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Status Needs Review
Categories 02. Communities
Created by Guest
Created on Apr 28, 2023

Screen refreshes repeatedly in communities after changing mail address

Situations and Procedures:

1) Changing user mail address on LDAP server

2) Synchronize by sync_all_dns

3) Make sure chanaging new email address in LDAP and DB data is correct

4) Login to Connections server by new mail address

5) Open your communities

Screen refreshes repeatedly in communities

Recovery method:

1) Clear server-side cache (Delete temp files and reboot server)


2) Disable both the LDAP attribute cache and the search results cache.


Request to be circumvented programmatically on the Connections side.

(Do not disable LDAP cache and restart server)

  • Attach files