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HCL Connections Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Needs Review
Categories 04. Profiles
Created by Guest
Created on Feb 20, 2025

Profile Pictures Not Displaying in iPhone's Native Email App

Profile images in emails generated by HCL Connections are not visible in iPhone's native email app via Traveler, as well as in the HCL Verse app and Notes, while they are displayed correctly in Verse Web. This occurs because Connections includes profile images as URL links requiring authentication (via LTPA SSO), which works in web browsers but not in other email clients that lack the necessary credentials. To resolve this, Connections should embed the image data directly within the email instead of using authentication-restricted URLs.

The request is that profile images should be visible in native email application also.

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