This is enhancement request from Yachiyo Industry who is using Connections Social Cloud and ICEC on Cloud.
Kata-kana characters of Japanese language has some expression variations.
For example, a word "A project manager" has 8 expression variations in Japanese language like an attachment file.
- Kata-kana character has half-wide characters and full-wide characters.
- When some words are concatenated, some people concat words with dot of bullet point, some people concat words without dot of bullet point.
- Mainly, in the case of English words ending in "er" like manager, some people add a sign of long tone at the end of Kata-kana words, but some people don't.
These expressions variations are mixed in a lot of existing documents of the customer.
Connections Cloud search engine doesn't support these variation expression of Kata-kana characters so far. So users feels Connections Cloud search inconvenient.
The Yachiyo Industry is requesting us that Connections Cloud search engine supports these expression variations of Kata-kana characters.
Regardless of which expression variations a user uses, search engine of Connections Cloud should hit all expression variations.
Sincerely yours.
Case TS000846578 was opened for this issue, and answered Connections Cloud search does not provide such function.