HCL Connections | Product Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events, please visit our HCL Connections page.

ICEC: Personalization to be able to work with dynamic values and not just hard coded ones

"I am building an ICEC interface for IBM Connections Cloud, latest version.
During registration of users an activity will be set up for that user based on a template.
The activity ID will be stored in an extension field on the profile.
The requirement from the customer is to link from ICEC to that activity.
The documentation covers personalisation using hard-coded mappings to profile fields, e.g. if profile field X = "Sales", use community / activity / whatever X; if profile field X = "Marketing", use community / activity / whatever Y; default, use community / activity / whatever Z.
The documentation doesn't cover personalisation in a more dynamic manner.
Is this possible?"  

 

In other words:
When a new user logs into Connections Cloud and is brought to their ICEC landing page, we want them to have an Activities widget which will show them their activity (the one whose ID is stored in an extension field on the profile).  
With Personalization you can have specify certain sources appear based on e.g. dept=Sales, etc.  
What the customer wants is the source (activity) to appear in the widget based on "<that_ext_profile_field>=<MyActivityID>"  
 
Feedback from ICEC L3 team was as follows (reworded slightly):
"The Advanced tab (json file) is more for building the decisions based on a sample in the first tab. You cannot do something with the json file that you can't do in the Basics tab.
This would need to be an Enhancement Request for Personalization to be able to work with dynamic values and not just hard coded ones."
 
  • Guest
  • Dec 4 2018
  • Future consideration
10. Engagement Center
  • Attach files
  • Guest commented
    25 Jan, 2019 08:29am

    Posting to and retrieving from MUSE endpoint "/muse/data/post" and "/muse/data/get" may be an alternative approach for custom widgets. But I'm struggling with programmatic posting at the moment.

    ×

    Attachments Open full size

Related ideas