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Desktop Plugins: automatically clean up the registry entries before installing the newest version if any older version is already existing.

CHANGE REQUEST:

Build something into a new version of the installer which automatically cleans up the registry entries before installing the newest version if any older version is already existing.

REASON FOR CHANGE:
Customer has had problems getting plugins to work on some client machines after upgrading from an older version.
As a workaround, they found that uninstalling the old version, completely removing registry entries here:
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Social Connectors\
and
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\IBM\Social Connectors\,
and then installing the latest version works.

To save all that work however, customer is hoping for a new installer which will completely remove any bad registry entries when upgrading from the previous version.

  • Guest
  • Dec 17 2018
  • Under Consideration
  • Attach files
  • Admin
    Rene Schimmer commented
    17 Feb 07:52pm

    To us it does not seem feasible to delete all settings when installing a new version, since the user would than have to enter all those settings, e.g. downloaded/synch'd content, connected sites, followed Communities, etc again.
    What we do consider is to add an uninstall option where the user can decide to delete everything or keep their settings/files with the uninstall.

  • Guest commented
    14 Jul, 2020 09:17pm

    Thanks for sharing good informative news!