HCL Connections | Product Ideas Portal

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The Desktop Plugin login page pops up when Microsoft Office Application is oppened, even though user don't have an intention to use plugin ATM

When user opens one of Microsoft Office Applications the Desktop Plugin login page pops up even though user don't have an intention to use plugin ATM and does not have a session - so user must login, otherwise the login page keeps popping up. Would it be possible to disable this functionality and use Plugin only when user clicks on the "IBM Connections" thumbnail or wants to save, open file etc. in HCL Connections.

  • Guest
  • Nov 21 2019
  • Planning to Implement
  • Attach files
  • Guest commented
    14 Jun 02:21am

    Thanks for the input. We've been unable to recreate these scenarios. If you can provide any more info, that would be helpful. eg exact steps, client versions, auth type used...

  • Guest commented
    31 Mar, 2020 08:45am

    Also, if you happen to be offline when you close a document this often causes MS Office to hang until you have found and closed the Connections login Window (which of course displays a failed connection because you're offline...)