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HCL Connections Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Under Consideration
Categories 02. Communities
Created by Guest
Created on Oct 10, 2020

Integrate Group Chat Function for external Users in Communitys

Hello, currently it is only possible to communicate with external users via the forum in Connections. It would be great if there was a possibility to communicate with external users via group chat or single chat (limited to community users). A kind of mini Sametime for communities only.

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  • Admin
    Rene Schimmer
    Apr 7, 2021

    We are not planning to include a Connections driven chat tool in the future - however we are adding an integration pattern for chat tool in Connections, that allows users to start a chat with users for example from their profile card or share a page from Connections with a group chat (see today's MS Teams integration).
    Embedding a chat in a Community widget is an option we are exploring as well.