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HCL Connections Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Shipped
Categories 12. Desktop Plugins
Created by Guest
Created on Mar 19, 2021

Generate logs in background for HCL Connections Desktop Plugin

In cases where the issue is unpredictable, this could cause issue to troubleshoot it because usually happens when the end user havent opened the dltrace.exe.

This is the reason customer would like to have the logs being created in background without the end user action to start the DITrace

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  • Guest
    Reply
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    Mar 23, 2021

    Yeah,

    is not simple for users use/open DITrace.exe BEFORE that they have a problem! Need an easier way...

  • Guest
    Reply
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    Mar 23, 2021

    Users may have some difficult to maintain opened the DlTrace.exe for log period of time, or normally they forgot to open it when asked. Please implement this feature to make easier the troubleshooting of any kind of issue on the desktop plugin .