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Update Docs Viewer to support Office 365 documents

Upload the file to a Community and double click the file to preview. Unfortunately the document cannot be opened.

A created document in Office 365 should be opened in preview without any error message.

  • Guest
  • May 28 2021
  • Future consideration
  • Attach files
  • Guest commented
    4 Jun 11:51am

    It's regardless of a comment.

  • Admin
    Rene Schimmer commented
    28 May 05:04pm

    could you confirm whether this waa with a document that contained comments? We know that once you leave a comment in a document, the viewer has a problem. But it sounds like this is with any document now with or without comments...

  • Guest commented
    28 May 04:54pm

    I tested and found this behavior with word documents created in Office 365.

  • Admin
    Rene Schimmer commented
    28 May 04:30pm

    Hi, which type of document was used to test this (word, ppt, xls) or does it apply to all three? We know there are certain restrictions that are being introduced by ongoing updates to the MS Office formats. We are evaluating how we can best respond to the ongoing changes.