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Status Under Consideration
Created by Guest
Created on May 28, 2021

Update Docs Viewer to support Office 365 documents

Upload the file to a Community and double click the file to preview. Unfortunately the document cannot be opened.

A created document in Office 365 should be opened in preview without any error message.

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  • Guest
    Reply
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    Jun 4, 2021

    It's regardless of a comment.

  • Guest
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    May 28, 2021

    could you confirm whether this waa with a document that contained comments? We know that once you leave a comment in a document, the viewer has a problem. But it sounds like this is with any document now with or without comments...

  • Guest
    Reply
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    May 28, 2021

    I tested and found this behavior with word documents created in Office 365.

  • Guest
    Reply
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    May 28, 2021

    Hi, which type of document was used to test this (word, ppt, xls) or does it apply to all three? We know there are certain restrictions that are being introduced by ongoing updates to the MS Office formats. We are evaluating how we can best respond to the ongoing changes.