HCL Connections | Product Ideas Portal

Welcome to the HCL Connections Product Ideas Lab! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events, please visit our HCL Connections page.

Restore deleted Folders in Community

In Connections Cloud communities. create a folder, and add some files.

Then "accidentally" delete the folder. -> there is no listing of a Folder in the Files Trash section so the Client assumes the data is lost.The files are still listed in the FIles section, so the workaround is to create a folder again and manually add in the files that were in the original Folder. This is impractical where a Community has 1,000's of Files...

  All files are listed in the Files section, however organizing them into folders doesn't move them from the Files listing, but rather links them to a folder. So deleting a folder doesn't delete the file contents. While this is counter intuitive your data should still be listed in the Files listing.

To rectify this you will simply need to create the Folder again and find the files among the Files listing  that were in (linked to) the deleted Folder and add them to the Folder. I understand this is somewhat or a design issue, and can be impractical where an organization may have thousands of files in the Files listing so I have created an enhancement request for this.

  • Guest
  • Jul 24 2018
  • Assessment
  • Attach files
  • Guest commented
    27 May 09:21pm

    Thanks for the nice blog. digitaliserad.nu

  • Guest commented
    17 Jan 05:34am
    Would be a very important feature for us. We need this for the files app within communites!
  • Guest commented
    6 Oct, 2021 06:54pm

    Wow what a nice content you have shared.We need this for the files app within communities

  • Guest commented
    22 Jul, 2021 04:24pm

    Instructions for the method: find and select the folder where the deleted files were stored and right-click on it. Click “Properties”, then click the “Restore previous version” button. Windows will write down the previous versions of permanently deleted files.

  • Guest commented
    16 Jan, 2021 09:21am

    Is the Feature now integrated? I think not. I see no documentation about „Restore Delete Folders“ in the HCL Connections Documentation.

  • Guest commented
    29 May, 2020 12:56pm

    @Rene Schimmer: You have been asking if "deleting folders by accident" happens quite often and therefore require "restore of deleted folders" ... the answer can be found here: https://connections-ideas.hcltechsw.com/ideas/IDEACNCTNS-I-568

  • Guest commented
    5 Mar, 2020 10:00am

    It is also URGENTLY needed for Connections On Premise (MS Desktop Plugin and Web)


  • Guest commented
    11 Feb, 2019 09:23am

    Same as https://connections.ideas.aha.io/ideas/IDEACNCTNS-I-227

     which is set to "Future consideration". If I understand the categorization correctly, it should be "Planned" as well.

  • Guest commented
    23 Jan, 2019 10:48am

    Would be a very important feature for us. We need this for the files app within communites!

  • Guest commented
    16 Jan, 2019 10:30am

    it´s also needed for "My folders" in Files app. --> The same for us!

  • Guest commented
    27 Aug, 2018 10:37am


  • Guest commented
    13 Aug, 2018 06:12pm

    This is needed for all folders, not just for Communities Folders.

    We have several cases from clients where this is requested.

    Please add it to the "Planed" status.


  • Guest commented
    10 Aug, 2018 01:34pm

    Not only for Communities, it´s also needed for "My folders" in Files app.

  • Guest commented
    10 Aug, 2018 09:29am

    What about CCM Folders?