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242 VOTE
Status Assessment
Created by Guest
Created on Jul 24, 2018

Restore deleted Folders in Community

In Connections Cloud communities. create a folder, and add some files.


Then "accidentally" delete the folder. -> there is no listing of a Folder in the Files Trash section so the Client assumes the data is lost.The files are still listed in the FIles section, so the workaround is to create a folder again and manually add in the files that were in the original Folder. This is impractical where a Community has 1,000's of Files...

  All files are listed in the Files section, however organizing them into folders doesn't move them from the Files listing, but rather links them to a folder. So deleting a folder doesn't delete the file contents. While this is counter intuitive your data should still be listed in the Files listing.

To rectify this you will simply need to create the Folder again and find the files among the Files listing  that were in (linked to) the deleted Folder and add them to the Folder. I understand this is somewhat or a design issue, and can be impractical where an organization may have thousands of files in the Files listing so I have created an enhancement request for this.

  • Attach files
  • Guest
    Jan 28, 2023

    Thank you for writing such a nice blog with useful information. I hope you will share some more info.


  • Guest
    Nov 10, 2022

    It is also URGENTLY needed for Connections On Premise (MS Desktop Plugin and Web)


  • Guest
    May 27, 2022

    Thanks for the nice blog. digitaliserad.nu

  • Guest
    Jan 17, 2022
    Would be a very important feature for us. We need this for the files app within communites!
  • Guest
    Oct 6, 2021

    Wow what a nice content you have shared.We need this for the files app within communities

  • Guest
    Jul 22, 2021

    Instructions for the method: find and select the folder where the deleted files were stored and right-click on it. Click “Properties”, then click the “Restore previous version” button. Windows will write down the previous versions of permanently deleted files.

  • Guest
    Jan 16, 2021

    Is the Feature now integrated? I think not. I see no documentation about „Restore Delete Folders“ in the HCL Connections Documentation.

  • Guest
    May 29, 2020

    @Rene Schimmer: You have been asking if "deleting folders by accident" happens quite often and therefore require "restore of deleted folders" ... the answer can be found here: https://connections-ideas.hcltechsw.com/ideas/IDEACNCTNS-I-568

  • Guest
    Mar 5, 2020

    It is also URGENTLY needed for Connections On Premise (MS Desktop Plugin and Web)

    Thanks

  • Guest
    Feb 11, 2019

    Same as https://connections.ideas.aha.io/ideas/IDEACNCTNS-I-227

     which is set to "Future consideration". If I understand the categorization correctly, it should be "Planned" as well.

  • Guest
    Jan 23, 2019

    Would be a very important feature for us. We need this for the files app within communites!

  • Guest
    Jan 16, 2019

    it´s also needed for "My folders" in Files app. --> The same for us!

  • Guest
    Aug 27, 2018

    test

  • Guest
    Aug 13, 2018

    This is needed for all folders, not just for Communities Folders.

    We have several cases from clients where this is requested.

    Please add it to the "Planed" status.

    Thanks.

  • Guest
    Aug 10, 2018

    Not only for Communities, it´s also needed for "My folders" in Files app.

  • Guest
    Aug 10, 2018

    What about CCM Folders?

38 MERGED

Enable restore of a deleted folders for owners of the folder.

Merged
As soon as a user delete a folder, this structure cannot be restored. The files sill exists, but users are never able to add them to the same folder again. This is very confusing.
almost 7 years ago in 03. Files 3 Assessment